Government Technology Consultant
Senior consultant with 15+ years delivering enterprise system migrations, change management programs, and ITIL service transitions inside Canadian municipal, provincial, and federal government organizations.
Capabilities
Every engagement is structured around a single question: does this make the service better for the people who depend on it?
End to end delivery of large-scale migrations: IBM Maximo, SAP, Cartegraph, asset management, and ERP platforms. From scoping and business requirements through cutover, hypercare, and benefit realization.
ADKAR-based change programs built for government reality: union environments, multi-divisional rollouts, training cohort design, stakeholder mapping, and resistance management across elected and administrative lines.
Service catalog development, SLA/XLA frameworks, incident and problem management design, change enablement, and continual improvement. Aligned to ITIL 4 and built for audit.
Curriculum design, cohort scheduling, train-the-trainer programs, and job aid production for complex system rollouts. Built for adult learners in operational environments, with role-based delivery paths.
Multi-stream program governance, gating frameworks, RAID management, executive dashboards, benefit realization tracking, and re-baselining. Fluent in MS Project, Agile, and hybrid delivery models.
Six Sigma Black Belt applied to government operations: value stream mapping, root cause analysis, waste elimination, and KPI design. Focused on measurable service outcomes, not theoretical models.
Track Record
Public and private sector engagements spanning municipal government, provincial regulators, global pharma, energy, financial services, and telecom.
City of Toronto, Transportation Services
Change Lead for the migration from IBM Maximo 7.6 to MAS 9 across six business units. Designed and delivered the full OCM program: communication plans, training curriculum for 136 participants, job aid library, executive dashboards, benefit realization scorecard, and cutover coordination with Infosys and ITSC.
Financial Services Regulatory Authority of Ontario (FSRA)
Change management and project delivery for Ontario's financial services regulator. Supported the organization through structural transformation, regulatory process redesign, and stakeholder engagement across multiple regulated sectors.
Roche Global (Pharma)
Project and change management for a global pharmaceutical enterprise. Coordinated multi-country deployments, managed cross-functional teams, and delivered compliance-ready documentation within a regulated GxP environment.
Enbridge Gas / CIBC / Bell Canada
Delivered change management and project leadership across energy distribution, financial services, and telecommunications. Consistent track record in complex stakeholder environments with union considerations, regulatory requirements, and large user populations.
Engagement Model
Every engagement follows a structured, audit-ready process. No billable hours spent on ambiguity.
Clarify the problem, the decision, and who it affects. Map stakeholders and constraints.
Current state analysis, gap identification, risk assessment. Deliver options with trade-offs.
Build the operating model, governance framework, and roadmap. RACI, RAID, and decision logs.
Deliver change, training, and technical work streams. Track progress against milestones and gates.
Hypercare, adoption measurement, knowledge transfer, and continual improvement handoff.
Procurement Ready
I understand how public sector procurement works because I operate inside it every day. My deliverables are structured for the scrutiny that comes with public money.
Whether you need a named resource on an existing master agreement or a standalone SOW, I deliver work that satisfies the governance, documentation, and accountability standards government organizations require.
I take on a limited number of engagements to give each one the depth it deserves. If you have a system migration, change program, or digital transformation that needs experienced hands, let's talk.
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